Frequently Asked Questions

Where is A-1 Clocktower Self Storage located?
A-1 Clocktower Self Storage
25 Grand Street
Norwalk, CT 06851

What are the office hours?
Monday - Wednesday: 9:30 AM - 5:00 PM
Thursday: Closed
Friday: 9:30 AM - 5:00 PM
Saturday: 9:30 AM - 1:30 PM
Sunday: Closed

What are the access hours?
Daily from 6:00 AM - 10:00 PM

Am I required to store long-term?
We provide flexible month-to-month lease options. Store with us short or long-term.
How do I pay my storage bill?
Pay your storage bill online using a debit or credit card. You can also speak to your facility manager about autopay.

What documentation do I need to rent a unit?
A valid form of government-issued ID such as a driver’s license, passport, or state ID.

What is a climate-controlled storage?
Climate-controlled storage maintains stable temperature and humidity levels, safeguarding items from damage due to extreme conditions.

What items am I not allowed to store?
Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.

How do I get started?
You can reserve your unit online and get started in a matter of minutes. You can also visit us at the office during business hours. We’ll take you on a tour to look at the self storage units and explain everything.